Can a JIRA Leopard change her spots to Azure DevOps?
JIRA and Azure DevOps
Diving into Opportunities
The companies BAU tool of choice for software development tracking was Agile DevOps, not the ubiquitous JIRA, and so it was with some trepidation that I began to not just champion Agile, but to actively embrace their system of record. And I was very pleasantly surprised; on both counts.
I started the gig by asking questions and listening to what was said; and what was left unsaid. I engaged with the various teams and looked to understand their interactions. Because that is where we start – isn’t it – creating connections with people, uncovering pain points, and working from where they are at.
There was little if any visualisation of work, so it seemed a natural place to start to improve the system, and introduce simple kanban concepts. This was my entrée into the world of Azure DevOps. My personal history has been dominated by JIRA, and I have always felt comfortable working both in and on the tool set, especially in my many years as an RTE.

JIRA and Azure DevOps
Learning Azure DevOps
I am a big believer in managing the system, not the people. It’s much easier to change the environment so that people can not only adapt and change their behaviour, but they can also manage themselves. And that’s what started to happen. The teams were in the discovery phase and we used the visual kanban board to manage the workflow to capture the process documentation, and the teams became familiar with the tools internally before the advent of vendors and software development sprints and delivery.
JIRA and Azure DevOps
Findings
I have recently started exploring the various capabilities and widgets to create real-time dashboards for teams and the PMO so that we can get a handle on how we are tracking. As a team, we are continuously improving the system to deliver more value.
Azure DevOps stands out for me with its seamless integration with Microsoft’s development ecosystem. The structure makes logical sense and if you are really wanting to adopt CI/CD then it’s probably a no-brainer. Nine months ago I wouldn’t have thought that there was any way that I would be recommending Azure DevOps, but… I have to say I have been converted.

– Michelle Prosser-Roberts, Head of Operational Excellence
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