Atlassian SErvices
Drive results with smart Atlassian choices that empower teams and optimise systems.
SERVICES
Recent Success Stories
Swinburne Delivers Digital Experience with Adobe QA Framework
Accuteque builds testing capability for multi-stream transformation.
Key Achievements:
- Created a tailored QA framework for Adobe product integration.
- Supported three delivery streams across waterfall and agile.
- Enabled real-time marketing and content management improvements.
Automation Saves AGL Over $10M in Operational Costs
New platform and agile ways of working drive efficiency.
Key Achievements:
- Migrated workloads to a new platform with automation.
- Realised over $10 million in cost savings.
- Introduced agile practices to streamline operations.
Strategic IT Overhaul Sets Vision for Manningham Council
Health check leads to roadmap and PMO establishment.
Key Achievements:
- Conducted IT Health Check to assess current capabilities.
- Created a shared vision and services framework.
- Established a PMO and strategic roadmap for future delivery.
BP Streamlines Energy Operations with SAP Integration
Digital transformation supports low-emission energy goals.
Key Achievements:
- Integrated SAP software into BP’s Australian operations.
- Improved data flow and operational efficiency.
- Supported strategic energy initiatives with tech enablement.
AGL Validates Jira Service Desk with Targeted Proof of Concept
Tool testing ensures fit-for-purpose service management solution
Key Achievements:
- Conducted a Jira Service Desk proof of concept.
- Assessed tool suitability for business needs.
- Supported decision-making for service desk implementation.
CBUS Elevates Project Delivery with New PMO Framework
Accuteque embeds governance and capability in superannuation sector.
Key Achievements:
- Implemented Program and Portfolio Management Frameworks.
- Enhanced project reporting and stakeholder engagement.
- Delivered coaching and mentoring to build internal capability.
Atlassian Implementation
How we can help you
Atlassian Implementation helps your organisation get the most out of tools like Jira, Confluence, and Bitbucket. Whether you are starting fresh or refining an existing setup, we work with you to configure your environment to suit your workflows, teams, and goals.
Our team helps you define how the tools will support your delivery processes, governance, and reporting needs. We guide you through setup, permissions, integrations, and customisation to ensure the platform works for your organisation. We also support change management and training to help your teams adopt the tools with confidence.
This service is ideal for organisations looking to improve visibility, collaboration, and delivery across teams. With the right setup, Atlassian tools can become a central part of how your business operates.
What we do
At Accuteque, we deliver expert-led Atlassian implementation services that align your tools with your business goals. Whether you’re deploying Jira Software, Jira Service Management, or Confluence, we tailor each setup to your workflows, governance, and team structure.
Our specialists optimise configurations, integrate Atlassian with existing systems, and provide hands-on training to ensure smooth adoption and long-term value. From initial setup to ongoing support, we help you streamline collaboration, improve visibility, and maximise ROI across your Atlassian ecosystem.
What is Atlassian Implementation
Atlassian Implementation is the process of configuring and deploying Atlassian tools, like Jira and Confluence, to support your organisation’s unique ways of working.
It involves aligning tool functionality with business processes, integrating with existing systems, and ensuring teams are equipped to use the tools effectively.
Accuteque’s approach goes beyond technical setup, we focus on strategic alignment, user adoption, and performance optimisation to help you build a scalable, secure, and efficient digital workspace.
On-demand Atlassian Managed Services subscription
How we can help you
Atlassian Managed Services provides ongoing support and maintenance for your Atlassian tools. We take care of updates, performance monitoring, user management, and troubleshooting so your teams can focus on delivery.
Our service includes regular health checks, configuration reviews, and proactive improvements. We also offer support for scaling, integrations, and reporting enhancements. Whether you are using Jira for project tracking or Confluence for documentation, we ensure your tools stay secure, reliable, and aligned with your business needs.
This service is suitable for organisations that want expert support without the overhead of managing the platform internally. It helps reduce risk, improve performance, and keep your tools working as intended.
How does the subscription model work?
Accuteque’s services cover the entire Atlassian lifecycle, from implementation to optimisation.
Additional to Accuteque’s Atlassian Implementation & Configuration Services, our On-Demand Atlassian Support Subscription provides organisations with expert support for the full suite of Atlassian products, delivered through a credit-based subscription model.
Credits can be redeemed as needed, offering predictable costs, flexibility and streamlined procurement, that helps organisations adapt to changing project requirements without the complexity of renegotiating tradional contracts or overextending internal resources.
What we do
At Accuteque, we provide comprehensive Atlassian Managed Services to ensure your Jira, Confluence, and other Atlassian tools run smoothly and securely. Our team handles updates, performance monitoring, user management, and troubleshooting, freeing your teams to focus on delivery.
We conduct regular health checks, configuration reviews, and proactive enhancements to keep your environment optimised. Whether you’re scaling operations or improving reporting, we ensure your Atlassian ecosystem supports your business goals with minimal disruption.
What is Atlassian Managed Services
Atlassian Managed Services is a support solution designed to maintain and optimise your Atlassian tools without the overhead of internal management. It includes ongoing maintenance, performance tuning, user support, and strategic improvements tailored to your organisation’s needs.
With Accuteque, you gain expert oversight that reduces risk, improves system reliability, and ensures your tools stay aligned with evolving business requirements, whether you’re using Jira for project tracking or Confluence for documentation.
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Jira Training
How we can help you
Jira Training helps your teams learn how to use Jira effectively. We offer tailored sessions for different roles, including team members, project leads, and administrators. Training can cover basic navigation, issue tracking, workflows, reporting, and best practices.
Our sessions are interactive and designed to match your organisation’s setup. We use real examples and practical exercises to help participants apply what they learn. Whether you are new to Jira or looking to improve how you use it, our training helps build capability and confidence.
Training can cover basic navigation, issue types, issue tracking, workflows, reporting and best practices.
This service is ideal for organisation adopting Jira or expanding it’s user base. You will find well-trained teams, confident in using the toolset are more productive, consistent and better able to successfully manage their work.
What we do
At Accuteque, we deliver tailored Jira training sessions designed to build confidence and capability across your teams.
Whether you’re onboarding new users or upskilling project leads and administrators, our interactive workshops cover everything from basic navigation and issue tracking to workflows, reporting, and best practices.
We customise each session to match your organisation’s Jira setup, using real examples and hands-on exercises to ensure practical learning and immediate value.
What is Jira Training
Jira Training is a structured learning service that helps teams understand and use Jira effectively for project tracking and collaboration. It includes role-specific guidance for team members, leads, and admins, covering key features like issue types, workflows, dashboards, and reporting.
Accuteque’s training approach is practical and engaging, designed to match your environment and support long-term adoption. Well-trained teams are more productive, consistent, and better equipped to manage their work with confidence.
Atlassian Health Check & Enhancement
How we can help you
Our Atlassian Health Check & Enhancement service partners with you to uplift your existing setup to improve your implementation to better support and improve visibility collaboration and delivery across teams.
Whether this be addressing changes in your customisation, integration with other systems, or adopting new add-ons, we help you define your requirements. Then we assist with the setup, permissions, integration or customisation to ensure it meets your needs.
This service is ideal for organisations looking to enhance the value and use of their investment supporting the improvement of their business outcomes.
What we do
If you are like many other organisations, you have one or more of the Atlassian products implemented, however may find you are not achieving your original ambitions.
Our specialists will be able to perform a health check by meeting with your team, exploring your current implementation and challenges or concerns you might have. We will be able to report back to you with our findings and recommendations.
What is a Health Check
The goal of a health check is to identify a roadmap that can be followed to unlock the value, whether that be system changes (configuration or integration), user training, reporting enhancements or other opportunities that are identified.