Accuteque’s Methodologies
We use our collective knowledge and experience based on best practice Concepts, Principles, Models, Frameworks and Methods. Here is a sample range.
The Shingo Model
Principles & Concepts
We have a few favourites that we are likely to refer to:
Systems Thinking
A holistic approach to analysis that focuses on the way system components interact and recognisable patterns (good and bad)
Shingo Model
This is a philosophy for operational excellence, rooted in Lean principles
Social Contract
A foundational idea that assists teams set behavioural norms and communication guidelines within workgroups.
Value vs Failure Demand
A focus on demand types aimed at eliminating unnecessary work.
Growth Mindset
When working with people and teams, helping them unblock their self-imposed limitations
Models
We refer to many different models as part of our work and have developed a number to help our clients:
Maturity Models
Depending on the area of focus, there are industry models, maturity models and operational models.
We have helped many organisations improve their operation model and address maturity practices. A recent model developed for a client was a service centre channel maturity model.
ADKAR
Is a change management model (Awareness, Desire, Knowledge, Ability, Reinforcement) that ensures great change management outcomes through addressing the change through a people lens.
ADKAR Model
OODA Framework
Frameworks
Depending on the client and the nature of the assignment, there are many different frameworks that we typically refer to, including any frameworks that are in place in the client organisation. Examples of Frameworks we like to refer to include:
Human Centred Design (HCD)
When design is required, we find that HCD and the Double Diamond are excellent design thinking frameworks that guide problem-solving and innovation. We often refer to the Luma System for ideas as we work.
SFIA
The Skills Framework for the Information Age is a competency framework for IT and digital skills that provides a firm foundation when evaluating organisation structures and capabilities.
ITIL
A well-recognised framework for IT service management that incorporates best practices and processes.
OODA
OODA is a four stepped approach to decision making that focuses on filtering available information, putting it into context and quickly making the most appropriate decision while also understanding that changes can be made as more information becomes available. This iterative approach enables us to gather requirements and point as we need to when more information comes available.
Methodologies
Methodologies help define how things can be done and can be useful to adopt depending on the situation.
Agile
There are a variety of Agile methodologies that exist today that drive an organisation to look at things a little differently and work differently.
We have applied it successfully at a Leader, Business, team and project level depending on the client and its needs. Ensuring the customer and value are in focus as you organise the work.
Lean
Whilst a philosophy at its core, it includes some great methodologies for eliminating waste and improving flow.
Six Sigma
A well-respected data-driven methodology for eliminating defects and improving quality.
Agile Method
