Operational Excellence
What do we mean?
Our Services
Operational Excellence is a key service for Accuteque and complements our other streams of Emerging Technology and Quality Assurance. Everything we do is designed to help your organisation achieve operational excellence.
Whether we are assisting you to clarify your strategic intent, supporting you in a transformation, facilitating better internal alignment or working with you to review some aspect of organisational performance, we aim to deliver sustainable improvement.
We seek to understand the context that you operate in and tailor our approach accordingly. This means considering the organisational culture, your drivers, and organisational capacity for change so that we move at a pace and scale that works for you.
We make sure we understand your goals and what your measures of success are so that we know when we have achieved success.
Click here for more information on our approach.
Organisational Review
We all need to reflect on what is working well and where performance can be strengthened, evolved or disrupted. Our experience, paired with your business knowledge, allows us to uncover new opportunities for success.
Organisation Transformation
The pace of change is increasing, and companies need to continuously adapt to stay relevant. Whether you are focusing on a closing a gap with People, Process, Technology or all three, we can help you avoid the pitfalls and get there faster.
ICT Strategy
Good strategy creates clarity. It reveals opportunities to be captured and capabilities required to succeed. We unpack and visualise the future as you see it so that we are all heading in the right direction – beyond just the technology.
Agile Coaching
From Enterprise Coaches that work with senior leaders to guidance, support and encouragement for teams looking to embrace agile methodologies our consultants have real agile delivery experience. Delivered In plain English.
Agile Governance
How do you reconcile agile and governance in the same breath? By starting with respect, working collaboratively and understanding that both are about delivering value, balancing risk, and maintaining alignment.
Ways of Working
Good ways of working enable empowered teams, operating with transparency and collaborating with people. It is about continuously improving our environments and creating a workplace that retains valuable people and skills.
Case Studies
AGL – Automation and Transformation
AAA - Automation at AGL. Through Automation and New ways of working, Accuteque helped AGL realise over $10m in savings by migrating workloads to a new platform.
Australian Council For the Arts – Service Model Review
Accuteque developed a change approach to support the Australian Council for the Arts in a more contemporary client service model that improved engagement for funding seekers.
Manningham City Council – IT Strategic Planning
Accuteque ran an IT Health Check that laid the foundations for a shared vision and services framework, establishment of a PMO and a roadmap that MCC could follow
AM Assurance – Business Health Check
Accuteque conducted a health check for one of Malaysia's fastest growing general insurers which led to a discovery and then provided a roadmap to improve process.
CBUS – PMO Setup
At Cbus, Accuteque developed greater capability and discipline in the PMO through both a Program Management Framework and a Portfolio Management Framework.
KPMG – Setting a Quality Standard
Accuteque partnered with KPMG to implement PMO standards. We were their Quality Assurance, Governance & Testing Partner and provided support to the executive team.
IWDA Organisation Review
FemLINKPACIFIC engaged Accuteque to undertake an Organisational Assessment and Review with an immediate goal of improving the governance of the IWDA organisation.
NAB DSP
Learn how Accuteque supported National Australia Bank’s Data Services and Platforms group reimagined itself through operational transformation and a focus on value streams.